ROUTE. SWITCH. TSHOOT.
You may recall that again in 2010, the very talked-about CCNP Routing & Switching certification included these three exams. Quick ahead to right now, and I nonetheless keep in mind TSHOOT fondly. The examination was a totally new expertise: After answering a number of multiple-choice questions, you had been introduced with a collection of hassle tickets and needed to decide what was damaged in a posh community, the place the difficulty was positioned, which know-how wanted to be mounted, and which instructions to deploy to resolve the difficulty. This was correct troubleshooting, and the examination really examined your information of Cisco routing and switching applied sciences. Cisco even publicly shared the community topologies used within the TSHOOT examination that will help you put together.
I keep in mind taking the TSHOOT examination a number of occasions to recertify my CCNP R&S. I used to be instructing ROUTE, SWITCH, and TSHOOT programs for studying companions but additionally at a neighborhood Networking Academy. My NetAcad college students loved the problem of fixing these complicated community points as they consolidated their routing and switching expertise.
In 2020, Cisco Studying & Certifications retired the previous CCNP Routing & Switching certification and launched the CCNP Enterprise, changing ROUTE, SWITCH, and TSHOOT with the brand new ENCOR and ENARSI exams and programs. Apparently, the present ENARSI examination matters embody a number of “troubleshooting” duties, making it a stable contender for changing TSHOOT, however ENARSI additionally serves because the alternative for ROUTE because it covers superior routing matters.
Though I like ENCOR and ENARSI, I (and lots of others) miss the TSHOOT examination and course.
After I joined Cisco in 2021, I proposed a Cisco Dwell session based mostly on my TSHOOT instructing expertise. I designed a posh IPv4 and IPv6 community and created 27 hassle tickets for attendees to repair throughout a four-hour instructor-led lab. The lab has been so widespread that over the previous three years I’ve introduced it 9 occasions at Cisco Dwell occasions, with a tenth and eleventh arising at Cisco Dwell Amsterdam in February 2025.
You could be questioning “Patrick, why are you telling me all this?”
Effectively, I’ve bought some thrilling information to share. WE’VE DECIDED TO BRING BACK THE TSHOOT COURSE!!!!!! We’ve up to date the content material, renamed it, and made it obtainable on Cisco U. for All Entry subscribers!
The brand new studying path is named Troubleshooting Cisco Enterprise Networking Options (ENTSH) and consists of two tracks. The primary monitor covers troubleshooting methodologies and procedures in addition to finest practices for community upkeep. The second monitor is damaged down into 5 case research that require you to resolve hassle tickets logged by your colleagues at fictitious corporations.
The case research appear to be this:
On Monday, you arrive at your office at SECHNIK Networking Ltd. 4 workers let you know that the whole lot labored nice on Friday, however now they’re dealing with points. Because the senior engineers are all out, it appears that you’re the one one on web site who can repair the next points:
- Kimberly, the consumer on PC1, can not entry information on the server at 172.16.200.10.
- Andrew, the consumer on PC2, can not entry the Web. Andrew is making an attempt to entry the general public server at 209.165.200.2.
- Carol, the consumer on PC3, can not use SSH to connect with the server at 172.16.200.10.
- Jack, the consumer on PC4, says he needs to entry the Web by way of IPv6. Jack provides that as a result of Andrew has entry, so ought to he.
Every case research revolves round a unique community infrastructure and can check your information of VLANs, trunks, STP, EtherChanel, FHRPs, EIGRP, OSPF, BGP, NAT, ACLs, SSH, IP SLAs, route redistribution, DHCP, NTP, and AAA.
The labs for ENTSH are fully virtualized and spin up inside three minutes, permitting you to shortly get began together with your studying. Every lab features a debrief that analyzes and explains the difficulty tickets. These debriefs assist you perceive how you can finest resolve the problems customers report.
For those who’re all in favour of seeing a demo of ENTSH, take a look at the Snack Minute we are going to launch February 18, 2025, by which I’ll present Kareem Iskander and Matt DeNapoli what the brand new studying path seems like.
For those who’re planning on attending Cisco Dwell in Amsterdam or San Diego, you may register for my CCNP Enterprise Arms-On Troubleshooting lab (LTRCRT-2002) and see what number of hassle tickets you may repair in 4 hours!
Take a look at the brand new Troubleshooting Cisco Enterprise Networking Options (ENTSH) studying path on Cisco U., and study to troubleshoot like a professional!
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